On August 27th I finally completed and submitted my husband's FDC. We used Valor 4 Vets for an IMO, and I submitted over 1800 pages of medical records. Michael at Valor was great to work with, and he assured me I had covered all the bases with everything we submitted. I'm not sure my husband even needed the IMO, but once I had all the records, buddy letters, DBTs (3 of them,) and family letters, it all looked overwhelming and disjointed to me. I felt having one letter tying everything together from Bethanie at Valor 4 Vets would help tie everything together since my husband had so many providers giving opinions over a one-year span. Also since the VA had denied his mental illness diagnosis and has refused to test him for PTSD, or allowed him to even TALK about his combat experiences, I thought the IMO wouldn't hurt.
Since his claim has been submitted his status has been "gathering evidence." Three weeks ago there was a request for additional records. However ebenefits didn't specify what they wanted. A week later we got a letter from the VA requesting medical records from all of the doctors we had already submitted all of his records from.
My husband called the VA (when I wasn't home of course, and his mind isn't the best,) and he spoke with a man who confirmed they had all the records they were requesting. He said he made a note of it and told my husband to fill out releases for the VA to get any other records they need, or click the "request a decision" button on ebenefits. Since we've already given them all the records, we clicked the "request a decision" button.
That was 2 weeks ago and the request for all of his medical records is still on ebenefits, and it says they're past due. His completion date keeps moving back. All of the records show up in his uploaded files.
Is this normal? I'm worried they are going to make a decision using no records!
Also, ebenefits shows that they requested a C&P exam on October 3. But then nothing. No appointments have been scheduled. I'm guessing that's normal, but it seems like after almost a month there would be something scheduled?
If anyone has experience with this please let me know. If there is something else we need to do to make sure the VA utilizes the 1800 pages I've already uploaded but they keep requesting!